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    Jules Sullivan
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    Dealing with Difficult People
    by Roy Lilley

    Dealing with Difficult People | READ MORE

    • Publisher: Kogan Page
    • Format: paperback, 150 pages
    • Author: Roy Lilley
    • ISBN: 9780749447519 (0749447516)
    • Genres: psychology, business, management, relationships, leadership, economics
    • Language: english
    • Release date: August 1, 2006

    About The Book

    Working with difficult people is always a challenge, but it’s possible to defuse tense situations through an understanding of aggressive behavior. Roy Lilley provides practical ways to recognize the different types of difficult people, resolve disputes and handle complaints. This easy-to-follow book is essential for managers looking to improve performance, sales people looking to win more business and anyone who works with the difficult colleagues or the public.

    FictionBook book Dealing with Difficult People by Roy Lilley buy cheap. MOBI Dealing with Difficult People download for iOS on Books-a-Million. Hardcover ebook Dealing with Difficult People Roy Lilley read online on PocketBook. FB2 Dealing with Difficult People on Book Depository.

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